Originally Posted by pjstar32
So about a year and a half ago I bought into the whole 4G hype and picked up an EVO 4G. I live in Springfield Missouri, the 3rd largest city in Missouri with almost 160,000 people, and was told 4G is coming "soon". Well, 1 1/2 years later I'm still without 4G service and the 3G service is spotty at best. Republic and Ozark, both towns only a fraction of the size of Springfield have full 4G service and in Springfield the MSU campus area gets 4G but nowhere else. On top of that I'm paying $10/line for an "enriched experience", as Sprint calls it, and I don't feel like my experience is all that enriched. How can you call it an "enriched experience" when every other carrier offers the same experience and in Springfield has faster 4G LTE speeds already? The only thing that's keeping me with Sprint is the unlimited data but I absolutely refuse to spend another dime on a cell phone until they give me the speeds that I feel have been promised but not delivered.
I'm w/you on this one.No one can guarantee the sun will shine tomorrow,but,in you situation,I would have assumed(enter ass-u-me pun here) 4G w/SPRINT would be on the horizon as well.
IMHO,just because you signed on the dotted line & got a 4G phone w/no 4G service does not excuse SPRINT from charging the same rate as those who have it.
I like SPRINT,but,this is wrong.They should credit all those who were sold 4G phones w/no 4G service 1/2 of the $10/mo. charge for data,including past charges.
I think that would be a fair & honorable gesture on SPRINT's behalf & would make an excellent promotional campaign w/the CEO himself announcing the program in some prime-time TV ADS.The upcoming SUPER BOWL would be an excellent time/spot to roll out the campaign.