Originally Posted by p-bOt
have you tried taking the battery out and holding down VOL down+HOME+POWER and then pushing the battery back in while still holding down those buttons? AND make sure you continue to hold them down for about 5 to 7 seconds after it comes on. It should boot into recovery mode and do a factory reset.
thanks it really helped. at first i didnt think it would because i held down the buttons for 15 sec and it didnt work but i after holding it down for about 2 min it worked and all my apps and stuff are still there. thanks again