Thread: Flex T9
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Old January 29th, 2012, 11:49 PM   #25 (permalink)
murrah
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Default According Nuance Australia this app is DISCONTINUED!!!!

I downloaded this a few weeks ago and absolutely love it! I just went to get a copy onto my partners new phone and it wont download because I live in Australia! So, I rang the Sales Department at Nuance in Australia and was told that it isn't available anywhere now - IT HAS BEEN DISCONTINUED!!!!!

The guy was very apologetic and handled it as best he could and clearly it isn't his fault. But .....

WTF???? No online explanation, it is still on their website. What are they doing? Based on my love of this phone I was seriously thinking about getting their Dragon Naturally Speaking to support this great technology and company. I wont bother now. Shame for them. It seems that customers are not important to them. Instead of recommending it (which I was doing) I am now using them as an example of bad customer service to my clients.
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