Originally Posted by Qoo
Hi guys, I just encountered a minor problem with Viber.
A few days ago my Viber became extremely slow when messaging to a certain contact with whom I already have a very, very long conversation history. It literally happened from one second to another because I noticed right away that something was off. It's so bad that I can't type at all while messages are received or sent.
I'm pretty sure that it must have to do with the long conversation history, because it only happens with this contact. Other contacts which have a much shorter conversation history work as smooth as usual.
I haven't tried to reinstall Viber yet, because I'm afraid that I will lose all my conversation histories.
Is this a known issue and is there a way to fix it without losing any data?
Thanks for the info.
This is a known issue that we're working to fix these days, but it certainly would be helpful if you reported the details to our support team. Here's the link: Your ticket details | Viber Support