We had the same problem, and eventually it wouldn't turn on at all, we sent it back and the had it repaired and back out within 24 hours. Great you think, but we are in Bermuda so it's $100 round trip with Fedex and a lot of customs paperwork. Never mind. What really gets me, is that we are now having to ship it back AGAIN only 10 weeks later for the same problem, power switch will not work. If it goes again we will not be shipping it back and will get an ipad............................