Looks like what I thought was an issue wasn't. The number it showed in the VM was an 805 number which is to T-mobile. And when dialing 1, it was coming up with an error but apparently, you have to hold down the 1 button and it dials your voicemail properly. Never knew since I am new to T-mobile and every other carrier I have had you VM number in the phone was your own number. And you could press 1 and then dial and it would dial your VM.
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