Originally Posted by mrspandroid
I found this impossible as my Spica was not recognised by Kies or New PC Suite (although it mounted) and I didn't want to risk wiping my phone by reprogramming it.
I took it into my network provider's store (T Mobile) and they sent it away for the software to be updated. It came back a week later with Eclair on it (free of charge).
Just to let others know that there is this option available to them, if they are struggling as I did.
Having the same problem. Seems to connect with the latest PC suite from Samsung, but when you go to upgrade no phone is found.
Anyone know a solution? Don't really want to send the phone away.