View Single Post
Old February 16th, 2012, 03:34 AM   #14 (permalink)
ViberMedia's Avatar
Join Date: Feb 2011
Posts: 283
Carrier: Not Provided

Thanks: 0
Thanked 53 Times in 42 Posts

Originally Posted by Djoxx View Post
I have Samsung Galaxy S, Android version is : 2.3.5
I install viber after 5 minutes write VIBER IS DEACTIVATED ??
Not because of android version ??
Are you using a custom ROM?

If you are, please check your IMEI number (universal device identification number) inside the phone's "About" page. Once you found it, please compare it with the real IMEI number that's written on the back of your phone.

Some custom ROMs override the original IMEI you had when you received your phone, and this is the cause to the deactivation problem. We plan to provide a fix for this issue soon (Viber 2.1.3) by collecting all the problematic IMEI's from our users, and manually whitelisting them. If you'd like to make sure yours is also included in the list, you can let me know what IMEI is written in the "About" page, so we make sure it's going to be included in our fix.
ViberMedia is offline  
Reply With Quote