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Old March 1st, 2010, 07:25 PM   #18 (permalink)
SimplyBastow
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Default Trying to reach HTC...

Quote:
Originally Posted by Roy View Post
I finally contacted HTC after problem got worse and full reset did not fix. Hero was collected by UPS and returned fixed with new main board within a week. Efficient service from HTC. All good so far...
I also contacted HTC about this, via their contact form on their site. I'm glad I've found this thread because it describes exactly what I'm finding on my own phone. I was holding out for 2.1, but I'm thinking it's probably hardware, reading the responses here and elsewhere.... time to throw in the towel and ask HTC for help.

@Roy: How did you reach them, through the website?

Also, how'd you go a week without a phone?! (I'm already breaking into sweat at the thought :| )

Thanks!
Janna
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