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Old February 22nd, 2012, 09:35 AM   #99 (permalink)
dubbsix
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Join Date: Nov 2009
Location: Houston TX
Posts: 175
 
Device(s): HTC Droid DNA
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Just went through the order process and notice something alarming:

SDM Remote Query Enabled. <--- what the hell is that ?!

vzw chat sesson:

Erin: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: Hello Erin
Erin: I'd be happy to assist you.
You: I just went through an upgrade online and notice a feature called SDM remote query enabled. can you explain what this is?
Erin: That's a great question. Is it okay if I take a moment to research that for you?
You: sure
Erin: SDM is a security device manager, that improves the security of your connectivity to a router.
You: Yes but whats the "remote query" mean?
You: Sounds like vzw can connect to my phone without me knowing
Erin: No. Verizon does not do that, but to get a better explanation for this you would need to contact customer service.
Erin: Customer Service would be better suited to assist you with your specific account needs. They can be reached at 1-800-922-0204 Monday - Friday 8:00AM - 12:00AM, Saturday 8:00AM-9:00PM and Sunday 9:00AM-8:00PM. Or you can call *611 from your Verizon Wireless device.
You: Okay thank you.
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Last edited by dubbsix; February 22nd, 2012 at 10:05 AM.
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