Originally Posted by chavonne29
Sry for last thread phone stopped again. It was working fine battery was low bout. 23 percent tried plugging n and wouldn't show charge. It was jumping arouns and freezing up I got knline and it atarted getting worse. It went n and out of airplane mode
Then it shut off. I finally got it back on and the keyboard on screen was completely differe.t looking
The screen wil mot lock and I have tried every ay to lock it and it simply will not lock screen ans when I go to power off instead of having thre options silent airplane and off it juzt has power off. What the heck happened and how do I get my old phione back. Thnx for all ur time and patience.
Hello chavonne. Welcome to the forums.
It sounds to me like you do have a rogue app/widget in there invoking a service which may not be playing nice with system files. I'd go ahead and remove all 3rd party apps and widgets, then shut the device down and let it charge fully.
Then boot up and see how it's running. If no joy, it may be time for a factory data reset.