Originally Posted by dapiechocki
It is impossible... I cannot get any drivers to load for this darn phone. Everything worked fine on my old HP 32-bit Win7 machine, but this new Asus U56E 64-bit Win7 pro will just not let it happen. Please tell me someone out there has run into this. I am a developer and need this up and running. I am at my wits end.
Frustrated CAP Owner
The only answer I've gotten was from Samsung and AT&T who both said "yea, there was a bad batch of these phones, you must have gotten one" ... they think they know the problem, until they walk you through it and it doesn't work. Neither of my two captivates are recognized by Windows 7, one using Froyo and the other Gingerbread OS's. One went back for re-conditioning under warranty, the other to the junk yard. The first time I loaded Mini Kies, my phone was upgraded successfully but now will not connect. Before that, I was always able to connect. So it looks to me like it's a driver issue for sure. My computer recognizes everything I plug into it but my Captivate, then it only tells me it doesn't recognize whatever it is I'm trying to plug in.