Well atleast he said the end of this month which still means it can come as planned March 23rd
Anyways, multitouch issue is software based so it should be a quick fix. I think thats why google went with T-mobile as their first carrier. Just use them as a guinea pig and fix out and find out the kinks with the phone. Then release it to other carriers like Verizon
Shame though that the rep didn't know anything bout the Incredible. Grrrr just release the phone or do some advertising so they sell more