Originally Posted by Vphillips27
My poor husband just dropped my Vivid and the screen shattered.... I saw you got yours repaired at an AT&T store here in Dallas. Where did you go? I live in Dallas too - but my AT&t rep didn't offer up repair at their site......
Has anyone told HTC that they should have used Gorilla Glass in the Vivid??? Maybe a supplier will get the idea????
I did the same thing, with my AT&T insurance they wanted to charge me $200. I threatened to leave for Sprint and they simply gave me a new contract (already had signed up for 2 years for 1st Vivid) and charged me $50. Cheaper than getting it fixed . . .
I think the reps get dinged if they lose a customer so they are motivated to may you happy.