Originally Posted by mar80
toss it away.
I'll personally kill your dog if you do that! What do you mean toss it away? Call Boost. Call ZTE. Someone has to take care of this! This is unacceptable. I do not know about you but I've been a Boost Mobile customer for 2+ years. Their modus operandi is much better than this. Let them know what is going on and they'll try to figure something out. At the very least you should be able to send the phone back and get things looked at.
If you have a second boost phone handy they'll transfer service to it, back and forth. If you do not, ask around, many folks have phones laying about the house. Just be aware that when switching the phones around they might try and stick you with a $10 "reactivation" fee. Tell them that your phone is acting up and you're sending it in for warranty service thus its their problem and you shouldn't have to pay the fee!