Originally Posted by wildkitten
You're missing the point Thom. I am not someone to double pay someone, especially when they have misled me.
The misleading part came in during the sales pitch about how it could act as a mobile hotspot and I could use it with my laptop without ever once mentioning an extra charge to tap my screen.
The double paying comes in on the fact that I bought the phone that can do the hotspot and that I am already paying for up to 4GB of data.
I am not talking about using more than 4GB of data under my plan. As someone else explained, using a hotspot does not use any extra resources on Verizon's end, it merely shares the single one similar to a home router. To me, this is no different than if when I turned on wifi on the phone, the cable company were to charge me extra for having another device share my internet connection at home.
Not mention, from what Doogald copied, this may not even be against the terms with Verizon to begin with.
Let's also be honest about something else, and that's the hypocrisy on the issue on Verizon's end. They advertise how they want people to use their phone to stream movies and the like. I even have a Blockbuster app that Verizon puts on there that I can not remove and I do not want. So Verizon wants me to use more bandwidth than I currently use and would use sending a few emails and downloading assignments from my school.
I sympathize (to an extent) with your outrage, but let's not fool ourselves---of COURSE Verizon wants you to stream movies. Those that stream movies either need the unlimited plan or a very expensive new data plan with a large enough cap. The sad thing is that even the largest data cap isn't enough to stream movies frequently. I hardly ever stream movies, yet my typical usage is 7-9MB a month. I'd be pissed if I was capped.
Furthermore, when the salesman told you about the Hotspot feature, he was obviously letting you know that the phone was TECHNICALLY capable of providing such a feature. As a salesman, he isn't going to volunteer negative information. Salesman always stress the positive aspects. that's how they are taught.