Can't update Google or Samsung products
I'm new to Android and to this site, so not sure if this is the correct place to post...but, I bought my Samsung Galaxy player about 3 weeks ago and it has worked flawlessly -- updating and downloading without problem. Yesterday, I tried to update a bunch of apps and I received a 941 error at first. Now I'm consistently getting a 497 error code after the app/update has partially downloaded. Also having trouble downloading new apps.
I found I was able to update non-Google apps.
One post elsewhere recommended going to Settings: Play Store: Clear Cache (grayed out) and Clear Data. No help.
Another recommended using AppBrain App Market. That allowed me to download the app I wanted. But the Update issue remained.
Also found a suggestion to turn Flight Mode Off and then On. No help.
Does anybody have a solution for this problem? Should I do a Reset?