Originally Posted by brian1984
thanks guys for your reply and help!..
i went to miami today and my phone still on EV but my friend has a samsung admiror or something like that and his phone said 3g!
so i dont know whats going on..
somtimes it says 1X
what is 1X like 3g??
i called metro and they told me that dependes on area and maybe at the moment 4g service aint working..
i also checked my sim card its fine.. pull it out and put it back to make sure...
is there anyone in miami dade here???
I'm in Miami, Kendall area.
The 4G should be popping up especially with you having covered distance to and from Miami Beach.
If you explained to the person you talked to that your phone is not showing 4g in any part of an area that big they are blowing smoke you know where with that answer.
You have either a device issue or line provisioning error.
You need to either A-) visit a store as mentioned and not leave until satisfied or B-) Call Technical support and have them resend your device an OTA (activation information).
Either way you need MetroPcs to resolve the issue with your line and or device.
It is not a coverage issue.