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Old April 19th, 2012, 05:24 AM   #66 (permalink)
Thom
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Thank you for the suggestion.

I don't know what "Tecumseh's ATR FAQ . GUIDE " is.

I tried the structure you suggest a few months ago and came to the conclusion that the document was not quite large enough to warrant it. If it grew much larger then it would defiantly be needed. If you access it with IE and print it it fits on four pages. It doesn't seem to have been growing.

The other observation is the audience. The visitors don't necessarily know what they are looking for and are "just looking around". Hiding the information under titles doesn't really meet their needs.

What is really needed is an easy external authoring tool that will maintain the information once and present it both ways. The visitor could then choose which way they wanted to see it and the needs of both types of visitor would be met.

... Thom
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