Originally Posted by smacky

The videos we have are in a special format called "3GP." In order to view these, you need special codecs, or better yet, a special player.

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Download the full version to get all codecs as well as Media Player Classic. I use it to play all movies I download, as well as the videos on my phone.

There will be a lot of options and menus and what not during setup, just go with the defaults. 3GP should be able to be viewed after that.