Thread: Support Why does it keep locking up?!?
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Old April 26th, 2012, 08:04 PM   #2 (permalink)
kct1975
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Hi there Meggles2006,

As my Member badge shows, I don't have a Samsung, but I have had my phone freeze-up. I do have a few suggestion.
First, when it does freeze-up, I recommend your husband do a hard reboot by pulling the batter and putting it back in after 30 seconds.
My other suggestion is, that your husband might what to try doing a Factory Reset. The your husband can log into Google Play and find all of the apps he has downloaded and reinstall them.
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Last edited by kct1975; April 26th, 2012 at 08:04 PM. Reason: spelling error
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