Originally Posted by sugarshock
gonna check right now. It's a really slow one, so it might take a bit.
Is the laptop Win7 64 bit also or something else? Thing is, the HTC Sync should have provided the drivers IMO. It typically works for the matter of usb driver recognition. Although I did just notice that the last update to HTC Sync was 2/14/12 whereas the ICS update came in on 3/22/12. So I wonder if the driver needs updated. But if that were the case on a device that's being actively updated to ICS, you'd think all sorts of people would be reporting this problem. Besides, you'd think it'd at LEAST show up as an unrecognized device in device manager. You don't have any yellow ? showing up in device manager by chance?