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Old May 7th, 2012, 09:46 AM   #11 (permalink)
RedG
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Join Date: May 2012
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Hey there, I've had the same problem as above. I used the link and downloaded the handset software update tool. I put my phone into FTM mode and ran the updater. however I get the following information:

Scanned the handset information successfully
Model: ((its blank here))
Format: Unknown
Version: OUK_P736VV1.0.0B03

Failed in detecting latest version
This mobile phone cannot be supported to update currently, thanks for your use.

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am I using the right tool? thanks in advance!!
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