Thanks for the advice. The phone is now running reasonably quickly but I am still not having much luck syncing with outlook.
I have downloaded and tried HTC Sync 2.0.4 and there is no difference. I am able to pair the device with the phone but only when the first connection is made after a factory reset of phone and a fresh install and reboot of the HTC Sync. As soon as I try and sync the phone, a few contacts go through OK but then the device times out and I cannot get the connection back unless I factory reset phone and reinstall HTC Sync
The driver in the Android developer pack 1.5 seems to be for the HTC Dream, mine is a Hero. Should I be using this driver or is there a separate driver for Hero?
Other users seem to have no problems with XP SP3... I have thrown everything I can at the problem and I desperately need to get it working otherwise I'll have to take the phone back.
Any further suggestions would be greatly appreciated.