Oh yea...in regards to the Palm Pre hardware - here's the deal and I've been tracking these hardware "issues" since day 1.
I was one of the many buyers on day 1. I heard and saw the problems with the phone. Nothing happened to mine - until a week ago. Two hairline cracks showed up on the upper left corner. Here's the thing - I do not know if this is an actual hardware defect or it's cause I may have dropped it.
Either way, Sprint let me return the phone (outside the 30 day window) and helped me get a new one. It was replaced yesterday. I have my fingers crossed and I am going to buy a REAL case (as anyone should with a "smartphone").
Also, this is my first time experience what the Palm Profile or "cloud" does. Apparently your Palm Pre backup it's own data to a "cloud" once a day. Apparently my phone likes to do it around 11AM (it runs in the background with no interruptions). It only takes seconds. Anyway, so when I got my new phone, I input my userid and password and voila...all the stuff I had on my broken Pre showed up on my new one INCLUDING:
1. Contacts
2. Apps downloaded (so no need to hunt for them again)
3. Gmail, facebook, AIM, Google Talk, etc profiles
4. Tasks (!!!)
The only thing I had to do was organize my icons. Oh yea...it won't backup your pics or music since that you technically take forever. The phone will tell you to drag and drop your Palm Pre folders to your computer prior to switching phones.
BTW - No, I do not work for Palm or Sprint. I swear! My Palm Pre is with Sprint, MyTouch and Blackberry Curve 8900 with T-Mobile.
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