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Originally Posted by 1603
It turns out that the IP-numbers on the router and the Hero do not match.
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By this do you mean that the subnetting is incorrect e.g. router is on 192.168.0.xxx and Hero is on (for example) 192.168.1.xxx? Apologies in advance if I'm underestimating your knowledge..... anyway, in case you're unaware the first three octets (groups of numbers) should be the same. Only the final octet, which is unique to each device, should differ.
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Don't know if I can fix it myself but will try.
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There's always a way! What worked for me when I initially had problems obtaining an IP from the router was (a) double-checking that the router was acting as a DHCP server and that the handset wasn't set for static IP, (b) ensuring that the network SSID was visible, and (c) temporarily removing ALL encryption and ACLs so that the network was completely open. My handset then connected immediately and was assigned a correct IP. I then disconnected the Hero (disabled wi-fi), re-enabled WPA2 encryption and switched the Hero's wi-fi back on. It reconnected straight away. I then added the Hero's MAC address to my ACL (Access Control List) and the handset was still able to connect. I don't know if this was just dumb luck but the same sequence may be worth a try.