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Old May 16th, 2012, 12:38 PM   #95 (permalink)
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Join Date: Aug 2011
Location: NorthEast
Posts: 22
Device(s): Palm Pre (orig.)
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Exclamation Cannot access Prefs anymore

Hello. Please forgive my message to you. I just can't seem to get a straight answer from anyone and, since you wrote this great user guide for GL users, I thought I should ask you for your help.

After I upgraded my phone's Go launcher from GL v2.87 to GL v3.0 I no longer can access Preferences.

As soon as I select Preferences it reboots my main Home screen (I have 5 screens). Since I can't load Preferencs, I cannot backup my launcher settings, cannot add a 3rd row to my dock area, cannot add the Go Contacts widget, cannot configure any Preference settings at all.

I even wrote to the developers on their Go Launcher Blog for help, and all they did was email me a link to GL v3.01. So I uploaded and installed their link to the 3.0 .apk install file, and Prefs does not let me change any settings since it goes away almost instantly.

I even reverted to my last working GL version, 2.87 and still, that did not work. I also emptied the cache, re-installed/removed GL versions 2.87, 3.0, and finally the latest update, 3.01, and still the Prefs menu does not stay on my phone's screen.

In fact, Prefs only appears for a split second until it vanishes and reboots my Home screen all over again.

Below is my phone setup.
- - - - - - - - -
Carrier – Sprint
Brand/Model – Samsung Epic 4G
Model number – SPH-D700
Firmware version – 2.3.6
Baseband version – S700.0.55.FC09
Kernel version –
Build number – GINGERBREAD.FC09
Hardware number – D700.0.5
- - - - - - - - -
Please let me know what I should try next, or whom to contact.
Thank You.
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Last edited by fred1955; May 16th, 2012 at 12:41 PM.
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