Thread: Support Home Update Fail..
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Old March 15th, 2010, 09:04 PM   #11 (permalink)
kahale
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Quote:
Originally Posted by Android Walks View Post
So I tried to update my phone from home a few days ago.
It didn't work. I got to the Volume Down+Camera+End step and plugged in the USB and it said "USB device not recognized." Something like that.
I tried for about an hour, restarting PC, toggling USB debugging, and turning off the phone.

After that, I got fed up and deleted the update software from my desktop and told my mom to take me to Sprint next weekend.

Any similar problems?
weird. you shouldn't have any problems with it unless you have win 2000 or below. also was usb debugging on under settings > application > development. leaving this on won't allow usb to work properly. i thought sprint did a good job with the whole update process. took me only 10 mins to complete it.

Quote:
Originally Posted by CAKEMASTER View Post
I tried updating my wife's Moment twice. It failed both times.
I followed the complete instructions carefully with no luck.
So I took into the Sprint store,but ended up bricking the phone.She'll have a new updated Moment on Tues or Weds:-)
lol. its hit or miss with sprint. did you do it at a sprint main store that has the techs to do the update. cuz the regular sprint outlet stores who just sale the phones don't know jack.
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Last edited by kahale; March 15th, 2010 at 09:06 PM.
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