No way.
I have the same response from HTC, I need to conctact with my provider, Orange, cause I live in spain.
Orange told me that they will send me a new HTC Hero, in 15 days aprox. and told me no stock for Hero at this moment, so, only wait is my chance.
I hope the new don't have the same "bug".
Then, if anybody have the same problem, hurry up, contact with your dealer.
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