Sorry to hear about your difficulties, Roddy. I am experiencing the same thing at the moment so I understand your frustration. I'm switching to Verizon ASAP after 10 years with Sprint.
Have a great day & I hope that you enjoy your new Carrier!
Note that thoughts expressed here are merely my personal opinions and will hopefully "There are in fact two things, science and opinion; the former begets knowledge, the latter ignorance." ~ Hippocrates
"If anyone's head is acting an antenna, seek help or wear tin foil." ~ EarlyMon
share my thoughts on the matter to stimulate a respectful discussion.