Thread: Support Transfering music and files
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Old June 1st, 2012, 03:07 AM   #1 (permalink)
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Join Date: Sep 2010
Posts: 16
Device(s): Nexus 4, ASUS Transformer Prime TF201
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Post Transfering music and files

I just bought my prime and I can't seem to transfer music over from my pc to my prime. Videos dont seem to have a problem. Any idea how to fix it?

To help with diagnostics,

ASUS sync on my computer is up to date.
My prime is up to date (and is 64gb is that matters).
ASUS sync and Windows explorer both find the tablet (shows as 'Transformer Prime TF201' in windows and says its a portable media player).
I am transfering mp3 files.
When I connect as a Camera, it works for pictures.
Ive tried both with and without my keyboard dock.
When transfering the files with a usb through the dock my prime says 'paste files failed'.
I can preview the song when they are on the usb through the prime.
Usb debugging gets turned on with ASUS sync (im not sure if thats meant to happen).

When i do try to copy the file into the music folder on internal storage i get a message 'do you want to copy *song* to your device? Your device might not be able to play or view this file', when i click yes, its begins to copy but just stays about 1cm along the progress bar and doesnt move. I get this same message when i copy videos but they transfer and work.

Thanks for anyone who can help
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