Thread: Support USB Sync Problems [Resolved: changed USB cable, not working w/USB3 port]
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Old June 1st, 2012, 02:03 PM   #2 (permalink)
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Originally Posted by bmwgsa View Post
Hi All -

Got the 4GLTE, so far so good, except.....

I can't get this silly thing to work with the HTC SYNC on my PC (Windows XP SP3).
I'm coming off a 4G that works just fine.

I've removed the HTC SYNC program, re-installed the latest version (3.2.20).

I plug in my old 4G, sync's just fine, plug in the LTE and it brings up the sync manager, but that's it.

I even factory defaulted the LTE in case something was goof there - still no joy...

Any ideas?

Thanks!!
Hmmm. You've taken good steps so far. If I was in your shoes I'd uninstall 3.2.20 and make sure all left over Sync data and files are removed from the applications folders of the PC and the phone.

Then install 3.2.10 as specified on this page:
HTC.com | Evo 4G LTE Support
Try to get the Evo 4G LTE to work with sync first before adding a different phone to the mix.
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Last edited by PyroSporker; June 24th, 2012 at 11:08 PM.
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