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Old June 2nd, 2012, 11:06 PM   #12 (permalink)
Join Date: Apr 2012
Location: Ohio
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It can't go back to HC with a factory reset if the ICS update actually completed. That would then be the only image on your ROM. If you just got the tablet though, there may have been a few HC updates that are prerequisites to ICS, meaning that you may not have hit Android 4.0.3 yet.

You can look at Settings-->About tablet to see the Android version. The most current HC is 3.2.1, and ICS is 4.0.3.

Odd problem though. It's good that you have warranty coverage.
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