Well, this happens all the time with software it seems. Just look at the PC gaming community. Unfortunately it happens. Yes it sucks, and yes I think the companies (VZW, MOTO etc.) should actually test their crap before announcing a release date.
This is why Im a fan of stating the release date is MUCH farther off than it actually is.... We do this at the company that I work with. You tell something that they are going to get it on the 18th, and it comes on the 20th, they are pissed. You tell them that they are going to get it on the 31st, and it comes on the 20th, they are ecstatic about getting it 10 days early. LoL
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