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Old June 9th, 2012, 04:31 PM   #10 (permalink)
IOWA
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Quote:
Originally Posted by friscoway View Post
Yesterday I received a letter from sprint abot what title says, and at the same time one call from them (but didn't answer) and today I got another call and I called back to break the ice.

OK the letter says something about they monitor and prohibits certain types of activities, and recently they noticed a type of usage on my account not allowed by their terms and conditions, and after investigating they "determined" that the usage violated at least one of the restrictions using their data services.

Ofcourse the second paragraph it talks about tethering.. that it is prohibited to use the phone as a modem to connect other devices and bla bla bla....

The third paragraph says that in order to avoid termination of my account "change my data use to comply with their terms and conditions, and they will monitor my account to ensure compliance, if a violation occurs after 10 days from the date of this letter they will terminate the service on my account.

And the last says their bullshit that I am a valuable costumer and they want to ensure that I enjoy their services and products and bla bla bla... (bullshits ends).

While in the phone I was playing dumb saying that I like too much netflis and youtube and pandora, and that I only was using the HDMI connection to watch over the TV, they told me that's tethering!!, and I played dumb again asking if watching my photos and recorded video through HDMI was violating their TAC they say yes, and that watching netflix continously all day every day it violates their TAC, I played dumb again asking that if using the HDMI to watch netflix was the cause of too much data usage they say "they believe so" and that I needed to stop doing that in order to comply.

After playing dumb with 2 representatives and arguing about unlimited data and their restrictions to comply, and asking why they offer unlimited data and later they are calling to tell me to not use much data, I noticed they wanted me to accept that I am tethering and ofcourse I denied it and I was always playing dumb.

Finally I found out they cannot see how I am tethering but they suspect because my data usage, last month was 88 GB and the last 10 days I am on the 18,500,300 kb, ofcourse I think this matter was because data usage but not if they really know if I am tethering or not I think they only suspect or suppose, but I got my warning anyway.

Do you guys think they can tell for sure that I am tethering? (I use Klink), or was this matter just for my 88 GB last month, and lately (after my ten days of my billing cycle start) 18 GB ??

Should I continue using klink but moderate usage? or quit it for good.

Experts: what do you recommend?

Newbies: what do you think, happened the same?
Of course they can tell you're tethering, and that's some pretty blatant data usage there to boot. It's not hard to tell that you're tethering, they are your ISP after all.

I can determine your Operating System, IP Address, Browser, and even where you're from with a few simple Javascript lines. It's kind of hard to explain, but professional network engineers have tools far more powerful than that. They know EVERYTHING that travels across their networks.

My advice is to quit tethering.

EDIT: Keep in mind they can cancel you at any time for breach of TOS, and legally make you pay the remainder of your contract, or the ETF.

Another Edit:

Quote:
Prohibited Network Uses. To ensure the activities of some users do not impair the ability of our customers to have access to reliable services provided at reasonable costs, you may not use our services in a manner that is unlawful, infringes on intellectual property rights, or harms or unduly interferes with the use of Sprint’s network or systems. Sprint reserves the right, without notice or limitation, to limit data throughput speeds or quantities or to deny, terminate, end, modify, disconnect, or suspend service if an individual engages in any of the prohibited voice or data uses detailed below or if Sprint, in its sole discretion, determines action is necessary to protect its wireless networks from harm or degradation. Examples of prohibited voice uses: Sprint voice services are provided solely for live dialogue between, and initiated by, individuals for personal use and as otherwise described in this policy. Sprint services may not be used for any other purposes, including, but not limited to: monitoring services, transmission of broadcasts, transmission of recorded material, telemarketing, autodialed calls, other commercial uses, or other connections that do not consist of uninterrupted live dialogue between individuals.

Examples of prohibited data uses: Sprint data services are provided solely for purposes of web surfing, sending and receiving email, photographs and other similar messaging activities, and the non-continuous streaming of videos, downloading of files or on line gaming. Our data services may not be used: (i) to generate excessive amounts of Internet traffic through the continuous, unattended streaming, downloading or uploading of videos or other files or to operate hosting services including, but not limited to, web or gaming hosting; (ii) to maintain continuous active network connections to the Internet such as through a web camera or machine-to-machine connections that do not involve active participation by a person; (iii) to disrupt email use by others using automated or manual routines, including, but not limited to "auto-responders" or cancel bots or other similar routines; (iv) to transmit or facilitate any unsolicited or unauthorized advertising, telemarketing, promotional materials, "junk mail", unsolicited commercial or bulk email, or fax; (v) for activities adversely affecting the ability of other people or systems to use either Sprint’s wireless services or other parties’ Internet-based resources, including, but not limited to, "denial of service" (DoS) attacks against another network host or individual user; (vi) for an activity that connects any device to Personal Computers (including without limitation, laptops), or other equipment for the purpose of transmitting wireless data over the network (unless customer is using a plan designated for such usage); or (vi) for any other reason that, in our sole discretion violates our policy of providing service for individual use. Unlimited Use Plans. If you subscribe to rate plans, services or features that are described as unlimited, you should be aware that such "unlimited" plans are subject to these Sprint Prohibited Network Uses.
That's in your contract, and you agreed to it OP.

https://manage.sprintpcs.com/output/en_US/manage/MyPhoneandPlan/ChangePlans/popLegalTermsPrivacy.htm
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Last edited by IOWA; June 9th, 2012 at 04:43 PM.
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