No update option in my settings
Got my S3 last week wednesday and realised yesterday that i dont have the update option either. So Iphoned Samsung and they said I have to get a new phone from Orange as this is not correct and the option has to be there. So I was on the phone with Orange for 1.5 hours until i finally got a supervisor on the phone. I had to make him get a S3 so he could see for himself that the option was missing, as before he was giving all that BS about no update there as it is a new phone bla bla.
So he said i would get a new phone, as it is less then 2 weeks since i got the phone i should be entitled to a brand new phone (no refurb or anything), but because I have preordered on the 24/05 the system wont let them send me a new phone.
They said they would call me back withing 2 hours, well that was an hour ago. So i guess i will be ringing them again as I want a new phone.
To anyone having the same option issue, call orange now and get a new phone as that option has to be there.
Sorry for going on, just love my S3 but want it to work propperly.
By the way i think this will be my last time with Orange, their Customer Service is the worst.