Fixing stuff is not easy
Thread Author (OP)
Join Date: May 2011
Location: Over there <points>
Device(s): Samsung Galaxy S3; Asus Infinity
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Samsung Galaxy S3 General Information and Troubleshooting FAQ
Hide tags are now fixed! You should now see the guide as it was written!
Hi guys and gals!
I am building a FAQ-style thread to reference the more common questions revolving around our new device, in an effort to cut down on repeat questions. If you wish to contribute, by all means, please do! I ask that we keep the replies in this thread relevant. As much as I would appreciate people posting how useful this is, I would like to keep the clutter to a minimum. The format will be: 1) The question 2) the answer and 3) the source thread (if applicable).
This is a forum-member generated FAQ to help people solve issues with their phones. The most commonly asked questions are highlighted in RED
General help and information sources:
Generic Troubleshooting Steps:
Section 1 - Switching to the Galaxy S3 from a previous phone?
1.01) How do I transfer stuff from my old phone to my new Galaxy S3?
1.01a) Need to transfer your contacts and calendar information?
1.02) I have another Android device with Google Authenticator, how do I move it?
Section 2 - General Galaxy S3 issues:
2.00) What is the difference between the International version and the North America version?
2.01) What are some battery saving tips?
Coming from another Android device? Just log in with your Google account and all of your contacts should sync automatically during the setup, according to the check boxes you select when setting up your device.
Coming from a device that is not an Android?
Welcome to Android!
First try to transfer your contacts using the Transfer app that is on the Galaxy S3. If your device isn't supported:
Most phones have a Bluetooth connectivity option. To do this, you have to find the Bluetooth connectivity option. Where the setting is will vary depending. I am using a Samsung Reality (SCH-u820) for this walkthrough. There should be some sort of menu or settings option that will list Bluetooth. Now, make sure Bluetooth is on and make the device Discoverable. Now to go your Galaxy S3 and go to Menu (button) > Settings > Wireless & networks > Bluetooth settings. Check on Bluetooth and then "Scan for devices". You may have to put your old phone back into discover mode, because discover mode times out for security and battery purposes. Your two devices should appear and you have to follow the prompts to pair them. This may include entering in a code. Now you can select your Galaxy S3 on your old phone and send files, contacts, and whatever else you need to send.
The second option is to transfer contacts via microSD card. Most phones have a microSD card. You can export your contacts to the SD card. Now, turn off both devices. Take the SD card out of your Galaxy S3 and put it to the side. The SD card is in the battery compartment and you have to remove the battery before you can remove the SD card. Put the SD card from your old phone in the SD card slot and boot the phone. Now you need a file browser to view files on your SD card. I recommend ES File Explorer
. Find your contacts (probably at the bottom of the list) and open them. The phone will save your contacts. Now, turn off your phone and swap the SD cards back and reboot your phone. I recommmend you sync your phone with Backup Assistant.
2.02) The Talkback feature, how to I enable/disable it?
There are a number of battery saving options for the Galaxy S3.
There is a power saving mode in Settings. It lists a number of options to change the way your Galaxy S3 operates in order to reduce power consumption. Like remove haptic feedback and change color configurations so that the display uses less power. Brightness and Color in the Display option also has multiple power saving modes.
There is also this great thread by matttye: Battery saving tip - really works!
2.03) I'm having trouble with SmartStay!
First take a look at Settings > Accessibility > TalkBack to make sure it's set the way you want it.
If you want to simply disable it and the first option was unsuccessful, you could try to disable Google's TTS (Text to Speech) feature. You will find this by going to Settings > Apps > All > Google TTS Engine.
If that does not improve your experience, or you want another alternative to look for, then check other features in the Accessibility section. Some have noted that LiteFlow (an LED control app) has interfered with proper TalkBack operation. Others have noted it is an Ice Cream Sandwich bug.
Thanks to all of the people who have participated in these threads:
Please help.... S3 saying everything I do... aaarrgghh
SGS3: Talkback freaked me out
2.04) What is the "1" on my weather widget?
2.05) I want to move from iTunes to having my music on the Galaxy S3
2.06) I can't move apps to SD!
The Eye icon will only appear in the notification bar for a second when the phone's time out would have normally started to dim the display. So, if you set the screen to time out for a minute, after a minute of inactivity, SmartStay will check to see if you're looking at it and will keep your display active if it detects you are. The eye icon will not be on all the time.
If it's not working for you properly, here are some things to consider:
- SmartStay should be off by default. If you want to enable it, please go to Settings and enable it (Specifically how is coming soon)
- SmartStay has difficulty operating if you are in a poorly lit area.
- Corrective glasses will not affect operation, sunglasses will.
Thanks to everyone who contributed to this thread: Smart stay feature not working
2.08) Is the 16 GB going to be too small for apps and things?
It's because the Galaxy S3 utilizes a larger internal memory than typical smartphones to install apps. Installing apps to SD card should be a thing of the past now, at least it will be with our Galaxy S3s as it is unnecessary.
Thanks to NZtechfreak!
Source: Apps cannot be moved to SD Card
2.07) My device keeps vibrating when playing audio
2.08) Can I use a generic MHL connector?
2.09) My Galaxy S3 cannot see the 5 GHz Wifi channel!
Ok, I hope this will help those of you with anxiety of getting a 16 GB and thinking it will be too small. I have a 32 GB tablet. I have 235 apps downloaded and installed on it. Here's the proof:
So, if I moved my NANDroid backups to a SD card, I would have 16 GB free. So, we can deduce that if I have over 16 GB free on a 32 GB device, I could then fit all of my 235 apps onto a 16 GB device, assuming similar amounts of space are given to /system and other partitions. Even if it doesn't exactly fit all of them, you could still get over 200 apps and have some of them be Gameloft games. As per my picture, I was using less than 2.5 GB for apps.
Oh, and for those of you who don't know: /data is where your apps are kept. /system/apps is where the system apps are kept, so the 235 tally does not include apps that I did not download. NANDroids are backup of entire system and data files of a device. Rooters use these to back up their system so they can modify things and not worry about screwing something up, so those can be moved to the SD card without any impact.
Hope this helps
BTW, the app used for this is Disk Usage
Thanks to me!
Source: Sprint Pre-Order and Release date discussion thread
2.10) My Galaxy S3 WiFi drops out or runs slow
Try changing the channel on the 5 GHz band.
Thanks to matttye for the solution!
Source: [Samsung Galaxy S III GT-I9300] 5 GHz WiFi problems
Something that Android Forums user Covart suggested is that cordless phones also use the 5 GHz range and may be conflicting. Try disconnecting/powering them off to see if that causes a conflict. If it does, then you should change the channel again, to avoid the phone's interference.
2.11) What is AllShare?
2.12) I keep getting random notifications!
AF User AeroSign found a post over on XDA that shows how to disable Wifi Power Save mode, and found it to be the problem:
Basically what user 'Muskstick' suggests is going into service mode (*#0011#), hit menu button, select wifi and disable the power save mode
Thanks to AeroSign and Muskstick (from XDA) for the solution!
Source: WiFi issues disconnects etc (fixed for me)
2.13) Google Wallet says I need to update, but I did!
2.14) I keep getting odd messages in my notification bar
It's because you have a free app that uses AirPush (or similar) ads. These ads appear in your notification bar, regardless if the app is being used or not. You can detect them with an ad detector and remove the app responsible. You can use this app to detect and remove: Addons Detector
Thanks to Doit2it!
Source: Play Store sending notifications
2.15) My wifi keeps turning on!
2.16) Bluetooth in my car doesn't work when I have a line out plugged in!
2.17) There seems to be some lag when I push the home key or change homescreens!
This is a form of advertising that uses the notification bar to display ads instead of being in the application itself. To remove it, use Addons Detector
to detect what app is giving you the ads and remove it.
I recently got a PM from acjohnson55 saying how to fix this:
Originally Posted by acjohnson55
Some people have noticed that the S3 can seem laggy, especially when switching apps. This has two main causes: S Voice home button activation and window transitions. When you tap the home button, by default, the phone waits for a possible second tap, which would activate S Voice. If you don't use this feature, turn it off by doing the following:
Open S Voice app -> hit Menu button -> hit Settings -> uncheck "Launch S Voice"
Additionally, the window transition causes a little bit of lag when switching apps. I find this not to be much less significant, but you can disable/reduce it by doing the following:
Go to the launcher -> hit Menu button -> hit Settings -> hit Developer options -> hit Window animation scale -> choose either "Animation is off" or "Animation scale 0.5x"
Thanks for the submission!