Originally Posted by ANM8
I forgot to mention, During yesterdays call with the Manager he said if they can`t get me a true generic phone my only option would be to go to a third party ie Carphone WH or Phones 4 U and orange would keep my new upgrade contract set up so i wouldn`t loose any of my loyalty benefits (15 years worth..!!!) not sure how that would work though..
It will be interesting to see if your replacement has the missing setting and if it has Orange Firmware (which means you will have to wait ages for orange to push any firmware updates through after they have messed with them..!!)
Just got the phone and guess what it hasnt got the Update software option, time for a very angry call to orange