Thread: Support Orange Firmware.!
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Old June 16th, 2012, 07:36 AM   #20 (permalink)
jojo2007
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Originally Posted by jojo2007 View Post
Just got the phone and guess what it hasnt got the Update software option, time for a very angry call to orange

So i made yet another call to orange, first call i ended up shouting at the guy cause he told me not to phone if i dont know what im talking about. as..........le.

So i phoned again and was lucky enough to get through to the call center in England. I then ended up talking to a Techi level 3 who is an engineer for Orange.

He was very interested in this fault of the phone, and i am getting yet another brand new replacement on Wednesday (3rd phone).

My old one will go to him and he will try and figure it out, as he says that yes i am right the option has to be there. And yes it is a fault and you are entitled to a phone with the update option.

I feel the need for a tall drink now lol

The tech guy reckons its a bad batch of phones.

And for info, even the Generic Handsets from Orange will have the Orange startup pick, but no Bloatware. Well thats what he said anyway.

The saga continues i will keep you updated.
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