Quote:
Originally Posted by UBRocked
Couple of points:
You are not the customer here. You "purchased" something that was available to you for free on their website, but at a charge in the market. You basically "donated" to them. The difference is that they have no real obligation to you. Luckily, there is an entire community here that is willing to help you with any problems you have. If you're expecting good customer service from any dev...not gonna happen. It's just not their job, and that is how "open source" developing works. They develop, we report what works, what doesn't work and maybe...hopefully, the dev fixes the problems in future releases. In the meantime, we find fixes, workarounds, or better alternatives that we share within the android community.
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This is why I thought that the whole "push to root" thing was a bad idea in the first place. Not because I didn't like it (I ran it, and loved the convenience), or because I didn't want people to root (there are always helpful people willing to teach) but because of this type of attitude shift.
The custom ROM (and really the Android experience as a whole) is about experimentation and open source, unproven apps. If you want proven stability, get an iPhone. Of course, be prepared to pay for them and wait 4 months for an app to go from concept to market. You're not going to get slick packaging, customer service that's at your beck and call, etc. The tradeoff is, that there's oodles of info on this and other boards, and app updates happen at lightning speed.
It's why I told my dad not to get an Android phone. The level of attention and monkeying around would blow his mind. He could never accept all the tinkering and monitoring.