i had an iphone once. switched to android recently and loved it...for a while.
i am doing my second factory reset in 4 months. this sucks! my download speeds have been 2mbps. spoke with ATT and samsung and both suggested this reset. i have to re-customize my skyrocket AGAIN. this is what i hated about my first android experience- too much work too maintain performance.
i'm hating android right now!
one hour later and factory reset did not work. i will be getting a refurbished phone. i am very disappointed. this is my second experience with an android phone and my second lemon. to re-customize my phone will take several hours. i will re-evaluate ever buying an android after my current contract expires. when this phone was good, it was great. but 2 factory re-sets in 4 months...too much.