Originally Posted by nfs13epic
My voicemail hasn't been working for 3 weeks already. I didn't do nothing about it because I kept on forgetting about it. So I called them on sat and they said they were going to reset it and call me back...they didn't :P. My issue is when people call me and if i don't answer the phone it just hangs up. I guess I have no voice mail
because every time I dial my number it just says this call can't be placed.
I have the same problem as the OP but had a tech tell me something similar to what you are experiencing. They did reset my voicemail but didn't notify me that they had done it. What I did, a couple of days after their telling me they would reset it, is to turn the phone off and take the battery out for a minute. In my case, it didn't solve my problem (again, I likely need to have the same thing done as the OP did to solve it). It sounds, though, like the reset probably will fix your problem.
So, I'd turn your phone off and pull the battery for a minute, then turn it back on. At worst your phone will be off a couple of minutes but, hopefully, they reset your voicemail and forgot to call you back and it will fix your problem. But until you turn off your phone, your phone won't recognize that the voicemail has been reset.