Gmash- I'll let you know what happens if and when I talk to Cricket.
Jimmy- I'm usually weary of installing firmware updates on any phone that I've had because it seems like it always ****s something up in one way or another. But when this first became available I was reading on this forum that it didn't seem to have any problems and that it made the device faster. So, I took the plunge. Needless to say, this was a mistake. haha. Afterwards I did see the problems pop up in threads here. So I should have waited a little longer. My fault in the end.