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Old July 5th, 2012, 01:03 AM   #2 (permalink)
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Nevermind. I got my answer on another forum. The manual was wrong about how to do a factory reset. In order to do a factory reset for my device, I held down volume - (not volume +, as it said in the manual) and pushed and held the power button. That allowed me to do a factory reset and my tablet is now in working order.
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