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Old July 5th, 2012, 05:36 AM   #18 (permalink)
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Originally Posted by mongalooman View Post
when I plug the phone into the USB port with both volume buttons pressed I just get the battery charging image on the phone and a message on the laptop saying the divice has not been recognised.

Hi mongalooman. Welcome to the forums.

Is your phone the SGH-T989 or the SGH-T989D Telus?

You aren't letting go of the volume buttons before you plug in the phone? Is your phone powered off when you hold the buttons and plug it in?
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