Originally Posted by Leroy Bad
Does your Android version end in 60515 is the Service Station?
Is the Account and Sync turned On?
Have you created a Google Account?
Go to Backup & Reset and make sure everything is checked and make sure the backup account is the actual Google Account (Gmail).
Hi - can't check the version number as I haven't got the tablet with me... its actually boxed up waiting to be returned & replaced. Is there something about that number that I should be aware of? A known problem or a faulty batch...?
Account and sync was definitely turned on, and I've tried with both an existing Google account and a newly created one set as the backup account. I've reset the tablet to factory settings so many times trying different things, but this fault always occurs.