Originally Posted by Rxpert83
Last question... I know it would be best to completely unroot, but I'd rather not because of the iffy-ness of LazyPanda for some users & getting soft bricks.
Would putting the stock unrooted ROM & stock recovery on the device be enough or do they need a completely stock bootloader for the tests to be run?
I used Regawmods bootloader customizer to show ***Locked*** and S-ON
For the record...I was going through policy and procedures today...a rooted phone is not grounds to deny TEP service on a device ...
they are to note the account if the in store TESTS show that the phone may be rooted, fix the issue by replacement, software re-install/reset, and to explain all of the issue rooting "could" cause to the customer.
My techs look for SU...they claim they deny helping people who try and lie/hide root but help and teach those who are up front about it.
(I plan on going over the policy with them when I am back in my store)