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Old July 11th, 2012, 06:43 PM   #118 (permalink)
Mr. Ed
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Originally Posted by Rxpert83 View Post
Thanks guys.

Last question... I know it would be best to completely unroot, but I'd rather not because of the iffy-ness of LazyPanda for some users & getting soft bricks.

Would putting the stock unrooted ROM & stock recovery on the device be enough or do they need a completely stock bootloader for the tests to be run?

I used Regawmods bootloader customizer to show ***Locked*** and S-ON

For the record...I was going through policy and procedures today...a rooted phone is not grounds to deny TEP service on a device ...

they are to note the account if the in store TESTS show that the phone may be rooted, fix the issue by replacement, software re-install/reset, and to explain all of the issue rooting "could" cause to the customer.

My techs look for SU...they claim they deny helping people who try and lie/hide root but help and teach those who are up front about it.

(I plan on going over the policy with them when I am back in my store)
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The Following 3 Users Say Thank You to Mr. Ed For This Useful Post:
EarlyMon (July 12th, 2012), Rxpert83 (July 11th, 2012), varaonaid (July 15th, 2012)