Originally Posted by xTye
Not everyone takes the time to read the long pages. It's something they should mention out of the box. They don't because then when they shut people off, they force the people to either move on or buy new service.
It's true that not everyone reads terms of services before agreeing to them, I believe the majority of people fall into this category. Deliberately being misleading or at all vague about the terms of service, only to cut people off for violating those terms, seems counter productive if they're looking to benefit from word of mouth. Wherever the terms of service are stated, if people are surprised by them after the fact, it results in unhappy customers and PR
, and ultimately is not good for business.