Thanks for your help. I had restarted my phone, but for some reason I failed to read the part where you told me to restart my computer. After I did though, I was able to proceed.
I'm now at the "Removing Rogers Apps" step and I've encountered some more problems though.
After "adb shell", am I supposed to type "exit" before "adb remount"? And should the code I type following that be in front of the # sign?
During the "mkdir /sdcard/backup" step, I am told "The syntax of the command is incorrect". I didn't see any typos, am I doing something else wrong?
I wasn't too concerned about backing up MoxierMail though, so I tried to move onto the "rm MoxierMail" step. I did this in front of the # and was told "rm failed for MoxierMail, Read-only file system" despite my going back to remount.
How should I proceed? Thanks again for any help.