Originally Posted by 1903Mouse
Really piss poor from HTC. I will be one of many who probably won't get another HTC as a result of their lack of service. I still love my phone thought and will be keeping it until it's at least 3 years old, possibly more, then see what the Android phone market looks like then. Probably 5.2" LED screens with 2GHz quad core processors and 2GB RAM ;-)
Although I'm not on a contract, I ordered mine as soon as it was available so it was the flagship when I got it, and now 20 months later they aren't supporting it? 24 months should be the absolute minimum.
Same boat I am/was in, paid a lot for the phone & in the end feel let down by HTC. My main gripe is announcing it before the "extensive testing". If it was never announced it'd be an easier pill to swallow.
I recommended the phone to a fair few people too (who went on to purchase one) so feel like I sold them short. Also the minor fact it can run ICS, if sense really is the issue I'm sure a lite version of 4.0 could have been created.
Anyway, I've voted with my wallet, bugger all else we can do it seems.